Vigilume Services
Twelve service lines. One operating standard.
Security and cleaning are delivered by separate specialist teams and held to the same scoping, supervision and reporting discipline.
Security services
Licensed officers delivered to documented post orders, with named supervision and consistent incident reporting.
Static guarding
A stationed officer changes what a site can respond to. What they are told to do — and when to escalate — decides whether that presence produces control or just attendance.
Mobile patrols
A patrol that cannot be verified is an invoice. A patrol that records where it went, what it found and what happens next is an operational input to the next morning.
Corporate concierge
Front-of-house is the only security role most tenants ever experience. It has to be genuinely welcoming and genuinely controlled, at the same time, on every shift.
Retail and centre security
Retail security is judged by shoppers, tenants and centre management at once. The work is behaviour, presence and judgement — not confrontation.
Construction security
Theft costs money. Unrecorded access costs days — in investigations, WHS questions and induction disputes that stop work while someone reconstructs who was on site.
Event security
Event work is a capability we take on selectively — usually activations and community events at sites we already know. We would rather decline than under-resource an event.
Cleaning services
Scoped cleaning programmes with scheduled periodic works, structured QA inspections and reporting you can review.
Commercial cleaning
Most cleaning disputes are scope disputes. When area, frequency and condition are written down, the conversation moves from opinion to evidence.
Office cleaning
An office is assessed at the kitchen bench, the meeting room before a client walks in and the washroom mid-afternoon. Those are the places to plan for.
Strata and common areas
Strata cleaning is reviewed daily by everyone who lives in the building. A published schedule and recorded attendance settle most disputes before they reach the committee.
Retail cleaning
In retail, cleaning is a live service. The standard that matters is the one a shopper sees at 2pm on a Saturday, not the one achieved overnight.
Industrial cleaning
Industrial cleaning is scheduling as much as it is method. The work has to fit between forklifts, deliveries and shift changes without becoming the hazard.
Construction and final cleans
Final cleans are accepted selectively, where the program allows the work to be resourced properly and the standard is defined before the date is committed.
Let's look at the site properly.
Tell us where the site is, what is in place now and where visibility is missing. We will review it and set out what VIGILUME would do differently, in writing.