Commercial Security + Cleaning | Greater Sydney
Your property. Held to a higher standard.
Commercial security and cleaning across Greater Sydney, backed by accountable supervision and clear reporting.
- Site-specific written scopes
- Named supervision on every site
- Recorded checks and inspections
- Scheduled service reviews
These are the commitments we make on every engagement. Licensing, insurance and policy documentation is supplied during procurement.
Our services
Specialist security and cleaning teams, held to one operating standard.
VIGILUME Security
Commercial security
Static guarding, mobile patrols, concierge and access control, retail and construction security, plus selected event work.
VIGILUME Cleaning
Commercial cleaning
Commercial, office, strata, retail and industrial cleaning, plus selected construction and final cleans.
The VIGILUME standard
Every shift should leave the site safer, sharper and better documented.
Security observes risk. Cleaning sees condition. Supervision turns both into action. VIGILUME brings these operating signals together so property teams can see what happened, what was corrected and what still needs attention.
Protect
Licensed officers, patrols, access control and incident response shaped around the actual site.
Present
Commercial cleaning and presentation standards aligned with trading hours, tenants and property use.
Prove
Recorded inspections, incident documentation and corrective actions that make service performance visible.
Where we work
Properties we are built for.
Shopping centres and retail
Behaviour management and presentation through trading hours, with restorative work after close.
Commercial property
Concierge, access control and common-area standards tenants judge every day.
Strata and mixed use
Published schedules and records committees can review without chasing anyone.
Community facilities
Public access, out-of-hours activity and clear conduct expectations.
Industrial and logistics
Gate control, dock and warehouse cleaning that works around shift patterns.
How we start
Four steps, in order, before anyone starts.
- Step 1
Assess the site
We walk the site and review access, risk, trading hours and what is in place now.
- Step 2
Write the scope
Areas, frequencies, coverage hours, escalation and reporting are documented before pricing is agreed.
- Step 3
Mobilise the team
Inductions, licence checks, site instructions and a named supervisor are in place before the first shift.
- Step 4
Review performance
Inspections and incidents are recorded, corrective actions are tracked, and we review on a set cycle.
What clients receive
The documents behind the service.
We do not publish client names or case studies without written approval. What we can show you is exactly what you receive from us.
- A written site scope with areas, frequencies and coverage hours
- Site instructions and agreed escalation thresholds
- A named supervisor and after-hours contact for your site
- Inspection and incident records in a consistent format
- Corrective actions with an owner and a closure date
- A scheduled service review with the same report structure each period
Where we operate
Greater Sydney coverage, planned site by site.
Reliable service depends on more than drawing a wide circle on a map. Before accepting a site, VIGILUME assesses travel, supervision, relief coverage, operating hours and escalation requirements. This protects service quality as our coverage grows.
- Sydney CBD + Inner West
Commercial buildings, mixed-use properties, strata and public-facing facilities.
- Parramatta + Western Sydney
Commercial precincts, retail centres, industrial properties and community assets.
- South West Sydney
Neighbourhood shopping centres, commercial property, strata and civic facilities.
- Macarthur
Growth-corridor retail, industrial, construction and community properties.
- Surrounding areas
Assessed individually based on operating hours, access, supervision and workforce coverage.
Common questions
Before you enquire
Do you cover both security and cleaning, or just one?
Either. Many clients start with one service and add the second later. Where we deliver both, one service manager owns the site so issues are not passed between suppliers.
Which areas do you service?
Greater Sydney, with established operational coverage across Western Sydney, South West Sydney and Macarthur, and service into the Sydney CBD, Inner West, Parramatta and Canterbury-Bankstown. Surrounding or complex locations are assessed individually on access, supervision and relief coverage.
What happens at a site assessment?
A site assessment is a practical review of the site and a written scope recommendation. We look at access, risk, trading hours, current arrangements and presentation standards, then set out what we would deliver and what it costs.
What licensing applies to your security work?
Security work is delivered under NSW security licensing. Individual licences are verified before deployment and monitored for expiry, and documentation is supplied during procurement.
How is performance reported?
Inspections, incidents and corrective actions are recorded and presented in the same structure each period, with a scheduled review rather than a report only after a complaint.
Let's assess the site properly.
A site assessment is a practical review of the site and a written scope recommendation. Tell us where the site is and what is in place now, and we will set out what we would do.