About Vigilume
Built to remove the gap between two suppliers.
Vigilume delivers licensed security and commercial cleaning through one accountable structure, with specialist supervision retained in each division.
Who we are
An Australian services company with two disciplines.
Vigilume Security and Vigilume Cleaning operate as distinct divisions of SPOTLESS SERVICES GROUP PTY LTD. Each has its own supervision, training and compliance requirements, because guarding a site and cleaning it are not the same craft.
What they share is the operating standard: scope agreed in writing, a named supervisor on every site, recorded checks and reporting delivered in the same structure every period.
Clients engage one division or both. Where both are engaged, coordination between security and cleaning happens inside our organisation instead of on your desk.
How we operate
The commitments behind the work
- 01Say what we will deliver, in writing, before we start
- 02Name the person accountable for each site
- 03Record what happened, factually and on time
- 04Escalate early rather than explain late
- 05Train for the site, not for the role in general
- 06Decline work we cannot resource properly
- 07Publish only what we can substantiate
- 08Review performance on a set cycle, not on complaint
Leadership
Named accountability
[LEADERSHIP PROFILES PLACEHOLDER — names, roles and experience to be supplied and verified before publication.]
Vigilume does not publish biographies, credentials or years of experience until they can be substantiated. Details of the people accountable for your account are provided during scoping.
Let's look at the site properly.
Tell us where the site is, what is in place now and where visibility is missing. We will review it and set out what VIGILUME would do differently, in writing.